Role Purpose Statement

The Employee Experience Administrator will assist in creating and implementing a program focused on providing a welcoming and positive employee experience during onboarding and throughout an employee’s career with LSG. The Employee Experience Administrator will be the voice of employees and communicate any findings or concerns to local Human Resources.

Main Accountabilities

 Build relationships with local operations leaders to bring employee experience awareness into their processes, communications, and strategies.
 Administer employee surveys focused on program improvement and engagement. Compile survey results and present to local HR management.
 Support the “Buddy” new hire onboarding program in their departments with the direction of HR Management.
 Meet with new hires on a weekly basis to recap and evaluate orientation and training, answer questions, and address concerns.
 Provide supporting data to local HR Management on new hire orientation evaluations, program updates and feedback.
 Complete weekly Employee Engagement scorecard on new hires engagement level and other KPIs
 Provide a weekly report to local HR Management on engagement trends, issues, training needs, etc.
 Be a supportive point of contact for newly hired employees.

Knowledge, Skills and Experience

 High School Diploma or equivalent
 Up to 1 year of administrative experience
 Thrives in a people-oriented environment.
 An ability to solve problems without a manual.
 Demonstrates adaptability to changing situations or environments, and adjusts to work effectively within new situations, processes and cultures.

 Strong flexible communication skills
 Exceedingly self-motivated, directed and detail oriented
 Comfortable working in a service industry, light production environment.
 Basic to intermediate skill in Microsoft programs